The Emergency Medicine and Pre-hospital Care Department at Nepal Mediciti is strategically located near the main entrance, offering easy access and ample parking. Emergency Medicine and Pre-hospital Care are crucial components of the healthcare system, ensuring critical aid and support during emergencies. This service is spearheaded by highly trained paramedics, EMTs, and first responders, who provide rapid and effective care in crisis situations, offering essential interventions and stabilizing treatments before patients even reach the hospital. This immediate response is seamlessly integrated with the expertise of emergency physicians and nurses in hospital Emergency Departments, where a multidisciplinary approach is utilized to handle a wide range of acute medical conditions with both skill and empathy. It boasts a quick medical evacuation system with a primary rooftop helipad and a second ground helipad, having facilitated over 1,500 helicopter landings without mortality. The department also features a hybrid ground EMS with expert paramedics and ER physicians always on board.
The Department is renowned for its excellence in medical evacuation, having served as the official medical backup for the Honorable PM of India, Shri Narendra Modi, during his visits to Muktinath and Janakpur, where an onsite ICU was set up. The team has also been involved in significant search and rescue missions, including the Altitude Air Heli Crash and the US Bangla Flight Crash, and has conducted one of the longest evacuation missions to Hilsa. Alongside heli rescues, the team manages pre-hospital care for patients via chartered commercial flights both nationally and internationally. Key features of the center include 24/7 availability of highly skilled emergency physicians, advanced ambulances with ACLS facilities, air ambulance services for remote areas, dual helipads, a fully operational blood bank, cutting-edge diagnostic tools, and a dedicated emergency operation theater.